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Prepare a useful Boston trip request

A clear request lets the reservation team review the actual journey. We arrange and manage your ride; availability and the final itinerary need confirmation. Send the travel date, pickup address, destination, desired pickup time, and the latest acceptable arrival time. If someone is booking for another traveler, include both the organizer’s contact and the mobile number of the person taking the ride.

Logan: follow instructions for your transport category

Massport requires prior reservations for limousine service and publishes separate limousine meeting areas. These are different from taxi stands and app pickup zones. Share your flight number and confirm the meeting instructions for the assigned vehicle before arrival. Check current signs and contact your reservation team if the terminal or meeting location changes. Do not assume every airport pickup uses a confirmed limousine meeting point.

Massport’s official taxi and limousine guidance · Our Logan planning guide

Back Bay and Cambridge: specify the entrance

For a hotel, campus visit, or appointment, ask your host which entrance serves the visit and whether there is a designated loading point. Send that instruction with the address. A building name alone can leave the pickup ambiguous. If the vehicle cannot wait at the door, agree on a legal meeting location and a passenger contact plan. Leave time to gather bags and walk to the confirmed curb before the scheduled pickup.

Back Bay pickup planning · Cambridge pickup planning

Choose a class for people and luggage together

List adults, children, large suitcases, carry-ons, and equipment separately. Ask about the actual vehicle arrangement if you are traveling with a stroller, mobility aid, or oversized cases. Request child seats or other assistance explicitly and wait for confirmation. A vehicle’s passenger capacity does not establish how much cargo fits with every seat occupied. Check the vehicle classes before deciding which option to request.

Check the complete price and timing

Published hourly starting rates are sedan $120, SUV $150, S-Class $230, and Sprinter $240, each with a three-hour minimum. Those minimum hourly amounts are $360, $450, $690, and $720 respectively. The booking form confirms the final price. Confirm tolls, parking, waiting, taxes, cancellation terms, and the scheduled duration in writing. The point-to-point floors of $130 for a sedan and $160 for an SUV are not promised fares for a particular route.

For multiple stops, explain which passengers join or leave at each address and how long you expect to spend inside. Include a return pickup if needed. If a flight or appointment changes, contact the reservation team with the revised schedule rather than assuming the original vehicle remains available. Save the final confirmation where the passenger can reach it during travel.

Review the published rates · Request a reservation · Call (781) 776-1713